The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of digital products offered by the seller to the buyer, from the website https://skydreamsoft.fr. These purchases concern the SDVFR application and aeronautical charts.

The buyer acknowledges having received, prior to placing the order and concluding the contract, in a legible and comprehensible manner, these general conditions and all the information listed in Article L. 221-5 of the French Consumer Code.

The buyer is provided with the following clear and comprehensible information:

• The essential characteristics of the product;
• The price of the product and/or how it is calculated;
• Information on the seller’s identity, postal, telephone and electronic contact details, and activities, including legal guarantees, digital content features and, if applicable, interoperability, and the existence and terms of implementation of warranties and other contractual conditions.

The buyer may place an order online via the store https://skydreamsoft.fr/. The buyer will be informed of any unavailability of the ordered product.

The sale is deemed final:

• Once the seller has sent the buyer a confirmation of acceptance of the order by email
• And once the full price has been received by the seller.

Any order implies acceptance of the prices and product descriptions available for sale. Any dispute will be handled through potential exchanges and the guarantees listed below.

In certain cases, such as payment issues or other problems with the buyer’s account, the seller reserves the right to block the order until the issue is resolved.

For any question regarding the follow-up of an order, the buyer can call: +33 6 51 71 65 72 (local call rates apply), Monday to Friday from 10am to 5pm, or send an email to: info@skydreamsoft.fr.

Entering the buyer's bank card details online via Stripe or PayPal, followed by final order validation, constitutes proof of definitive consent. It implies:

• The obligation to pay the amounts due for the order;
• The electronic signature constitutes express acceptance of all operations carried out.

In the event of fraudulent use of their bank card, the buyer is invited to notify the seller as soon as possible by writing to: info@skydreamsoft.fr.

The seller provides the buyer with an order confirmation via email.

Computer records kept in the seller's systems under reasonable security conditions will be considered proof of communications, orders and payments between the parties. Order forms and invoices are archived on a reliable and durable medium that may be produced as proof.

The invoice for any purchase is archived by SKYDREAMSOFT on a reliable medium. Users may request a copy by emailing info@skydreamsoft.fr.

The products governed by these terms are those listed on the seller's website https://skydreamsoft.fr.

The products are described and presented with the greatest possible accuracy. However, if errors or omissions occur, the seller shall not be held liable.

Product photos are not contractual.

The seller reserves the right to change prices at any time but agrees to apply the prices in effect at the time of the order, subject to availability.

The SDVFR application is offered as an annual subscription, valid for 12 months from the date of purchase.

The subscription does not renew automatically. The user will receive a prior notification inviting them to renew before the subscription expires.

Early termination of the subscription by the user does not entitle them to a refund of any amounts already paid.

The prices displayed in the SDVFR application’s online store apply exclusively to personal, non-professional use. Any professional, commercial, or remunerated aeronautical use (flight schools, aerial work, armed forces, air ambulances, etc.) requires a personalized quotation.

Professionals are invited to contact SKYDREAMSOFT at info@skydreamsoft.fr for a tailored offer.

The SDVFR application, its content, maps, and associated data are the exclusive property of SKYDREAMSOFT. Any reproduction, distribution, or reuse without authorization is strictly prohibited.

Purchasing the app or related content grants a personal, non-exclusive, non-transferable usage license. No intellectual property rights are transferred to the user.

The SDVFR app is a navigation aid tool for trained pilots holding the necessary qualifications. It is based on aeronautical data from official sources (AIP, NOTAM, SUP AIP, etc.), but does not replace legal flight preparation or consultation of those sources.

The pilot must always remain vigilant of their environment. Excessive attention to the app screen can lead to loss of situational awareness and is a major accident risk factor.

The app must never distract the user from their primary responsibility: ensuring flight safety, observing the surrounding airspace, complying with air traffic rules, and maintaining constant visual vigilance (“see and avoid” rule).

The user remains solely responsible for the safety of the flight and the compliance of app usage with current regulations. SKYDREAMSOFT shall not be held liable in case of accident, incident, or regulatory non-compliance.

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for digital content not provided on a physical medium whose execution has begun with the consumer’s express prior consent. By validating the order, the user expressly agrees to immediate execution and waives their right of withdrawal.

The SDVFR app works on recent versions of Android and iOS systems. An internet connection is required to download data, access certain features, or perform updates.

In-flight use requires a working GPS device.

The app does not guarantee interoperability with other software or third-party systems, unless otherwise stated.

Data Collection

When using the SDVFR application, the following data may be collected:

Mandatory Data:

• Account login credentials (first name, last name, email address)
• Technical data related to the device (device model, operating system, app version)

Optional Data:

• Aircraft records (technical specifications, registration, model, category, and 24-bit transponder address)
• GPS location data (if the user grants access; without this access, some GPS tracking features will not be available): GPS traces of completed flights
• Saved routes (prepared navigations)
• Custom points: points of interest entered by users

Purpose of Processing

The collected data is used to:

• Provide the application’s services and ensure proper functioning
• Manage user accounts and subscriptions
• Provide customer support and handle requests

Data Sharing

Personal data is never sold or shared with third parties. It may be shared with competent authorities only if legally required.

In accordance with SKYDREAMSOFT’s practices, some aggregated and anonymized data may be used for statistical purposes, for example to understand general aviation activity in certain areas.

Data Retention Period

Data is retained for the time necessary to provide services, then archived for a maximum of 3 years, unless otherwise required by law.

User Rights

In accordance with the General Data Protection Regulation (GDPR), users have the following rights:

• Right to access, rectify, and delete their data
• Right to restrict or object to data processing
• Right to data portability
• Right to lodge a complaint with the CNIL

To exercise these rights, users can contact SKYDREAMSOFT at the following address: info@skydreamsoft.fr

These general terms are subject to French law.

In the event of a dispute, the courts of Paris shall have jurisdiction, unless otherwise provided by law.

In the event of an unresolved complaint after contacting our customer service, consumers are informed that they may use conventional mediation, especially with the Consumer Mediation Commission (Article L. 612-1 of the French Consumer Code). Mediation is optional and does not exclude the possibility of going to court.

In the event of a dispute with a consumer, it is recalled that under Article L. 141-5 of the French Consumer Code, “the consumer may bring the matter before the competent court of their place of residence at the time the contract was concluded or the event occurred.”